FREQUENTLY ASKED QUESTIONS
Find answers to frequently asked questions.
If you haven’t found your answer, please contact our helpdesk for technical support.
For all other questions feel free to fill in our contact form.
We supply most products from stock! And we use only express couriers for transport. If you wish, we can deliver the system within a week!
For a detailed proposal and comprehensive advice, you can contact us or one of our distributors.
All De Haardt products are supplied with a standard warranty period of 1 year.
These two series are unfortunately not compatible with each other!
We do not sell any individual parts insofar as they must be installed in or on the products. We always carry out repairs ourselves.
However, we can help you with individual products, such as antennas, batteries and adapters.
Yes, all products in the Xtra.series are still available. Some products now have a new design, but this has no effect on the compatibility.
Yes, certainly! As long as you have a product in the Xtra.series, they can all be used together as one system.
We have unfortunately not produced any new Classic products since 2007.
No, the Classic series works with SYS ID nummers. The number of the remote control must correspond with the number of the transponders, otherwise the signals will not be picked up.